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🚀Getting Started
3 articlesSet up BillSend and send your first quote or invoice.
📋Quotes & Estimates
6 articlesCreate, send, and manage professional quotes for your clients.
📄Invoices
8 articlesInvoice clients, track payments, and stay on top of what you are owed.
💳Payments
2 articlesAccept online payments and understand how client payments work.
⚙️Account & Settings
2 articlesManage your branding, subscription, and account preferences.
💰Getting Paid
4 articlesChase overdue invoices, handle disputes, and improve your cash flow.
⚖️Legal & Tax
2 articlesInvoice requirements, VAT, late payment law, and your legal rights.
📊Running Your Business
4 articlesPricing strategy, retainer clients, purchase orders, and working smarter.
Popular articles
What must an invoice include? (UK legal requirements)HMRC sets out specific requirements for what a valid invoice must contain. Here is what you need to include.
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How to invoice as a freelancerEverything a freelancer needs to know about invoicing clients — from what to include to how and when to send.
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How to chase an unpaid invoiceA professional, step-by-step process for following up on overdue invoices without damaging client relationships.
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Do I need to charge VAT on my invoices?Whether you need to charge VAT depends on your turnover and registration status. Here is how to know where you stand.
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How to write a quote for a jobA step-by-step guide to writing a clear, professional quote that wins business — for any service industry.
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How to price your services as a freelancer or consultantSetting rates is one of the hardest parts of running a service business. Here is a practical framework for pricing confidently.
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Invoice payment terms explainedWhat payment terms mean, which ones to use, and how they affect when you get paid.
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Hourly rate vs fixed price: which should you quote?The pros and cons of each pricing model and how to decide which works best for your services.
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🚀
Getting Started
How BillSend worksA quick overview of BillSend — what it does, who it is for, and how to get the most out of it.
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Sending your first quoteStep-by-step guide to creating and sharing your first quote with a client using BillSend.
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Setting up your business brandingHow to add your logo, brand colour, and business details so your quotes and invoices look professional.
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📋
Quotes & Estimates
What to include in a professional quoteEverything a client needs to see on a quote — and what to leave out.
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Difference between a quote and an estimateQuotes and estimates are not the same thing. Understanding the difference protects you and sets the right expectations with clients.
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How to follow up on a quoteWhen and how to chase a client who has not responded to your quote without being pushy.
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How to write a quote for a jobA step-by-step guide to writing a clear, professional quote that wins business — for any service industry.
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How to write a quote email to a clientHow to send a quote by email professionally — including what to say, subject lines, and follow-up timing.
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Hourly rate vs fixed price: which should you quote?The pros and cons of each pricing model and how to decide which works best for your services.
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📄
Invoices
How to create and send an invoiceStep-by-step guide to creating a professional invoice and getting it to your client quickly.
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Invoice payment terms explainedWhat payment terms mean, which ones to use, and how they affect when you get paid.
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What to do if a client does not payA step-by-step approach to chasing late payments professionally and effectively.
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What is a proforma invoice and when should you use one?Proforma invoices are often misunderstood. Here is what they are, how they differ from a real invoice, and when to use one.
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How to send a deposit invoiceWhen and how to request a deposit before starting work — including how to structure the final invoice afterwards.
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How to invoice for services (not products)Invoicing for a service is different from selling a physical product. Here is what to do differently.
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What invoice number system should I use?A consistent numbering system keeps your records tidy and makes it easy to track outstanding invoices.
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What is a credit note and when do you issue one?Credit notes correct or cancel invoices. Here is when you need one and what to include.
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💳
Payments
⚙️
Account & Settings
💰
Getting Paid
How to chase an unpaid invoiceA professional, step-by-step process for following up on overdue invoices without damaging client relationships.
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How to get paid fasterPractical steps that reduce the time between sending an invoice and receiving payment.
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Should you offer early payment discounts?Early payment discounts can improve cash flow — but they cost you money. Here is how to decide if they make sense.
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How to handle a client who disputes an invoiceWhat to do when a client questions or refuses to pay your invoice — and how to resolve it professionally.
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⚖️
Legal & Tax
What must an invoice include? (UK legal requirements)HMRC sets out specific requirements for what a valid invoice must contain. Here is what you need to include.
→
Do I need to charge VAT on my invoices?Whether you need to charge VAT depends on your turnover and registration status. Here is how to know where you stand.
→
📊
Running Your Business
How to invoice as a freelancerEverything a freelancer needs to know about invoicing clients — from what to include to how and when to send.
→
How to price your services as a freelancer or consultantSetting rates is one of the hardest parts of running a service business. Here is a practical framework for pricing confidently.
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How to ask a client for a purchase order numberMany businesses require a PO number before they can process an invoice. Here is how to handle this smoothly.
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How to set up recurring invoices for retainer clientsIf you work with clients on a monthly retainer, recurring invoices save time and ensure you never forget to bill.
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